The number of special diet meals must be declared in good time during confirmation of the details of your stay. It is not possible to change the diet during the stay.
Unfortunately, it is not possible to rent the entire Resort with the kitchen; all meals are prepared and served by our employees.
However, it is possible to rent the entire Resort for stays with overnight accommodation, with our catering service. The exclusivity is determined individually – depending on the nature of the stay. Usually, for stays lasting several days, exclusive rent of the resort is possible for 130 people with overnight accommodation.
Yes, the fee for a pet’s stay is PLN 25 per day. Guide dogs can stay free of charge. Pets are allowed if you notify us about their arrival in advance.
Only pets are allowed in our Resort. The Resort has the right to refuse to accept animals that are commonly considered as dangerous or aggressive. Taking care of the safety of all guests of the Resort, the animal must have a leash, collar and muzzle when outside the room.
The pet owner is responsible for cleaning up after them – they are obliged to clean up the pooh left by animals on the premises and in the vicinity of the Resort.
The pet owner is responsible for any damage and contamination causedby their pet and shall pay for the repair of any damage.
Yes, it is possible. When confirming the details of your stay, please make such a request.
Yes, a bonfire with sausages can be ordered instead of a dinner or it can be prepared additionally, e.g. late in the evening. If you plan a bonfire, notify us about this one week before your arrival. You can also order a richer bonfire or BBQ menu.
Part of our Resort is covered with cameras, moreover, during the night hours there is a night watchman on the premises of the Resort.
We accept card payments, if you pay in cash, you can do it only in PLN.
Our restaurant is not a typical a la carte restaurant, where you can order dishes on the spot, from the menu. Our café has a standard offers (hot and cold drinks, desserts, sweets, and salty snacks). If you plan to visit our Resort, please check our availability at the front desk, the Resort is often fully booked or occupied.
Send an inquiry about the availability of the Resort on a specific date: recepcja@osrodekh2o.pl | +48 33 853 58 34
Sign a contract for the ordered services in h2o up to 7 days after making the booking.
Make an advance payment within the set deadline in the amount specified in the contract.
10 days before the event, submit the following information to the e-mail address recepcja@osrodekh2o.pl: Exact number and list of participants. Accommodation in rooms (for multi-day events) Programme of the event Time of arrival and departure
Confirm all information sent earlier 3 days before the event: Exact number and list of participants. Accommodation in rooms (for multi-day events) Programme of the event Time of arrival and departure
You will receive all the necessary keys on the first day of the event.
Settle the cost of the event.
Rate and comment on the services provided by h2o.